article Login Problems

If you are trying to login to the uptime Support Portal, you must use your personal email address and the password that was provided to you during the registration process.  To retrieve a lost password, please visit the Password Request page.

If you are having difficulty logging in to the up.time user interface, contact your up.time Administrator.  If you are the up.time Administrator and need assistance, please refer to Resetting the up.time Administrator Password.

Related Articles


Monitoring a User Login Web Page

RatingViews
article

By: uptime Support | Date Created: 6-5-2006 | Last Modified: 12-31-1969 | Index: 074

  11443

Common Licensing Problems and Solutions

RatingViews
article

This article lists some common problems you may encounter with your up.time license and explains how to resolve the issues.

By: uptime Support | Date Created: 12-22-2006 | Last Modified: 6-12-2012 | Index: 110

  5032

Can not login to up.time

RatingViews
article

There are several possible problems that would stop you from being able to login to up.time. 1 - Your browser does not allow cookie's. 2 - The up.time Apache server is not able to create a...

By: uptime Support | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 275

  2949

How do I register and login to the online User Community?

RatingViews
article

1. Go to the uptime website (http://www.uptimesoftware.com or http://support.uptimesoftware.com) and click on the Community Forums tab at the top. 2. NOTE: If you have previously registered to...

By: uptime Support | Date Created: 2-3-2009 | Last Modified: 8-25-2011 | Index: 367

  3751

Login screen returns Database not responding error after upgradin...

RatingViews
article

If you did not log out of the up.time UI before upgrading to up.time 6.0.1 (refer to step 6 of Upgrading and Applying up.time Service Packs), you may see the following error after attempting to...

By: uptime Support | Date Created: 12-21-2011 | Last Modified: 8-14-2013 | Index: 572

  2558

User Comments



No comments have been posted.

Copyright © 2021 IDERA, Inc.   Legal   Privacy Statement