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Why am I not receiving email alerts?
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Email alerts may not be properly sent for any of the following reasons
- The SMTP server settings are incorrect.
If you are receiving other email alerts or are able to send an emailed report to...
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Date Created: 12-31-1969 | Index:
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How do I group elements or servers together?
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(No rating)
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Element groups allow you to create a hierarchy of elements in your enterprise. These groups can then be used to control user visibility and enhance your reports.
A single element can only belong...
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Date Created: 12-31-1969 | Index:
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How do I configure escalations?
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Alert profiles tell up.time what groups of users will receive the alert. You can also specify how long before an alert is escalated as well. This works with 3 things:
1. The "Start alerting on...
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Date Created: 12-31-1969 | Index:
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Show the rest (22 more)
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How do I create a service group?
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(No rating)
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To create a service group, also known as a set of template monitors, follow these steps.
In most cases a service group depends on you having already created monitors that can be used as the master...
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Date Created: 12-31-1969 | Index:
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How do I group users in up.time?
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(No rating)
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Users can be grouped into one or more 'user groups' in up.time. These groupings define what elements an individual user can see in the up.time interface.
To add user groups, do the following:
1....
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Date Created: 12-31-1969 | Index:
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What is a service group?
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(No rating)
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A service group is a collection of service monitors that are then applied as templates to one or more elements. This allows for easy management of standard monitors across hundreds of elements at...
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Date Created: 12-31-1969 | Index:
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Playing a custom sound during an alert
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(No rating)
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up.time is not able to natively play a sound on the monitoring station or a target PC to indicate a service outage. Through a combination of custom scripts and the Script Alert option in an alert...
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Date Created: 12-31-1969 | Index:
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ESX instance Percent Used > 100%
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(No rating)
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You may notice alerts from the ESX Workload monitor indicating that the Percent Used for a specific VM instance is greater than 100%. This is a valid scenario indicating that the instance is using...
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Date Created: 12-31-1969 | Index:
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Can the windows agent be push installed on servers?
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(No rating)
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Yes, using the .msi version of the up.time windows agent you are able to deploy the up.time agent using domain group policy as you would any other .msi based package.
Microsoft documentation on...
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Date Created: 12-31-1969 | Index:
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Why did I receive duplicates of the same report?
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(No rating)
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There are a number of scenarios where this may happen
1) Has the report been saved twice? Check your 'My Portal' page for duplicate saves of the same report.
2) Are two or more instances of the...
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Date Created: 12-31-1969 | Index:
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How do I add new users to up.time?
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(No rating)
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To add users, do the following:
1. In the Tree panel, click Add New User.
2. Type a name for the user, which will be used to log into up.time, in the Username field.
3. Enter the password, which...
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Date Created: 12-31-1969 | Index:
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How do I add a LPAR to up.time?
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(No rating)
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After you have added pSeries servers - whether managed by an HMC or not - to up.time, you can add individual LPARs from those systems to up.time.
While up.time collects workload data from all...
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Date Created: 12-31-1969 | Index:
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How do I add a server or device to up.time?
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(No rating)
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To add systems or network devices, do the following:
NOTE: If you are adding a system for full up.time monitoring the up.time agent must be installed on the target server before it is added to...
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Date Created: 12-31-1969 | Index:
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How do I generate enterprise capacity reports?
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(No rating)
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1. Click on the Reports tab.
2. Click on Enterprise CPU Utilization on the left tree menu.
3. Select the date/time range and the system(s) or group of systems you want to report on.
4. Select the...
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Date Created: 12-31-1969 | Index:
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Query to retrieve MySQL database size
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(No rating)
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If you need to figure out how much data a MySQL database is consuming use the information_schema database and run the following:
mysql> use information_schema;
mysql> select table_schema,...
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Date Created: 12-31-1969 | Index:
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Forwarding up.time alerts to BMC Remedy
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(No rating)
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The most straight forward way to enable this functionality is to have up.time alerts sent to an email alias that is consumed/parsed by the Remedy ticketing system. This can be further enhanced by...
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Date Created: 12-31-1969 | Index:
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How do I save or schedule a report?
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(No rating)
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Reports are useful when you need to pinpoint the source of a problem within you environment. With a report, you can visually analyze how individual critical resources - such as memory, CPU, and...
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Date Created: 12-31-1969 | Index:
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How do I create an Application?
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(No rating)
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Applications are used in up.time to group together dispersed service monitors into a single status of up/down. To create an application follow these steps
1) Create all of the service monitors you...
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Date Created: 12-31-1969 | Index:
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How to add enable a non-root user for up.time in ESX4
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(No rating)
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To add a non-root user to your ESX server for the purposes of up.time monitoring please follow these steps.
NOTE: You may find that an ESX 3.x server monitored with up.time that has been upgraded...
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Date Created: 12-31-1969 | Index:
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How do I report LPAR capacity?
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(No rating)
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To create an LPAR Workload report, do the following:
1. In the Reports Tree panel, click LPAR Workload.
2. In the Date and Time Range area, select the dates and times on which to report.
3. Select...
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Date Created: 12-31-1969 | Index:
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