Search Results

	performance monitor - limited performance data available	(No rating)
	This error is normally a result of the CPU time interval within the performance monitor being shorter than the data collection rate of the associated agents performance data collector. More...
	Date Created: 12-31-1969 | Index:

	Is performance monitor interface (pmi) required to monitor WebSphere?	(No rating)
	Yes, up.time utilizes the information provided by pmi in order to produce performance graphs so it is required to be installed on the target WebSphere server.
	Date Created: 12-31-1969 | Index:

	ESX systems stopped collecting performance data	(No rating)
	The most common reason that ESX systems that were previously collecting performance data but have now stopped collecting is that the password for the ESX system has changed or expired. Verify that...
	Date Created: 12-31-1969 | Index:

	How do I change a server's monitoring frequency?	(No rating)
	By default, up.time gathers system performance data every 5 minutes. This number can be changed by following the steps below. 1. Click on the My Enterprise/My Infrastructure tab 2. Click on the...
	Date Created: 12-31-1969 | Index:

	What happens to performance data and monitoring if up.time is down?	(No rating)
	If the up.time data collector (core) or the up.time data store is stopped all service monitoring and data collection will stop. up.time works on a polling architecture, the agents never store data...
	Date Created: 12-31-1969 | Index:

	How do I monitor my applications with up.time?
	There are several ways to monitor and report on application availability and performance with up.time. Generally, we recommend using the following service monitors to monitor any type of...
	Date Created: 12-31-1969 | Index:

	Errors when trying deleting performance data - The total number of locks exceeds the lock table size	(No rating)
	When you following the article http://support.uptimesoftware.com/article.php?id=281 - Trim performance data from your Mysql datastore If you experience the following error: mysql> delete from...
	Date Created: 12-31-1969 | Index:

	How do I exclude file systems from the GlobalScan?	(No rating)
	To exclude file systems from the GlobalScan go through these steps for each agent system that you would like to exclude file systems from. - Browse to the element using My Enterprise - Under the...
	Date Created: 12-31-1969 | Index:

	How to configure Websphere 6.1 for monitoring (basics)	(No rating)
	- Login to Websphere Admin console - Click Applications->Install New Application - Choose "Remote File System", and enter either C:\Program...
	Date Created: 12-31-1969 | Index:

	How do I monitor a cluster in up.time?	(No rating)
	We recommend the following approach to monitoring clusters. 1) Install the up.time agent on each cluster node and add those agents to up.time 2) Add the shared cluster IP to up.time as a Virtual...
	Date Created: 12-31-1969 | Index:

	Monitor Disk Mounting in Windows Active/Passive Cluster Nodes	(No rating)
	To monitor an active/passive node a good and easy way is to have a TCP service monitor setup as the host check to check for File Systems on the system. When the active server becomes passive, the...
	Date Created: 12-31-1969 | Index:

	Can I change GlobalScan thresholds?	(No rating)
	Yes, performance colouring thresholds can be updated globally or per system in the GlobalScan. Information on updating the thresholds can be found here:...
	Date Created: 12-31-1969 | Index:

	How do I generate server performance reports?	(No rating)
	1. Click on the Reports tab. 2. Click on the Resource Usage report on the left tree menu. 3. Select the date/time range and the system you want to report on. 4. Select the report output type.
	Date Created: 12-31-1969 | Index:

	Websphere Issues with performance statistics (not collecting all stats)	(No rating)
	In WebSphere 5.xx you will need to have the PMI level set to Maximum in order for you to get all the stats for uptime by following the directions at the url located below:...
	Date Created: 12-31-1969 | Index:

	How can I shrink my MySQL DataStore?	(No rating)
	Shrinking your MySQL DataStore is a straightforward process but it will require some downtime of your up.time installation. In almost all cases it is also required that you delete some of your...
	Date Created: 12-31-1969 | Index:

	up.time causing excessive ESX connection logging	(No rating)
	When up.time connects to an ESX server to collect performance data it registers a unique connection to the hosts API. This can cause an increase in logging on the server as each poll (for example...
	Date Created: 12-31-1969 | Index:

	How do I change an elements monitoring rate?	(No rating)
	To speed up or slow down the monitoring rate for an element follow these steps. 1) Drill down to the element from 'My Enterprise' 2) Click the 'Info' subtab if you are not already on that page 3)...
	Date Created: 12-31-1969 | Index:

	uptime.log shows "java.sql.SQLException ORA-00018" error	(No rating)
	This error indicates that the up.time Data Collector was unable to open more sessions with your Oracle database backend. This can have a negative impact on up.time performance and stability....
	Date Created: 12-31-1969 | Index:

	Solaris agent not collecting performance data - /tmp/uptm_sar.lock in place	(No rating)
	Within the output from a "Poll Agent" (Under the Info tab for the target element) you may notice a section with this information: >>> sadc_cpu The lock file is currently residing in /tmp and the...
	Date Created: 12-31-1969 | Index:

	How do I change my archiving policy?	(No rating)
	To set an archive policy, do the following: 1. On the up.time tool bar, click Config. 2. In the Tree panel, click Archive Policy. 3. Specify the number of months worth of data that you want to...
	Date Created: 12-31-1969 | Index:

	Error: MySQL Monitor "Insufficient status data returned"	(No rating)
	Monitor: MySQL (Advanced Metrics) Status Message: ------------------------------------------------ Status: CRIT Message: Insufficient status data returned Response time: 437...
	Date Created: 12-31-1969 | Index:

	How do I upgrade to up.time 4?	(No rating)
	The upgrade to up.time 4 is free to all support subscribers. Information on the upgrade can be found at http://support.uptimesoftware.com/upgrade.php. It is highly recommended that you read all...
	Date Created: 12-31-1969 | Index:

	How do I generate a graph in up.time?	(No rating)
	Graphs are used to display the performance and availability statistics for the systems that you are monitoring in a graph. There are a few different locations to get to the graphing section. My...
	Date Created: 12-31-1969 | Index:

	Why don't the VMware ESX client and up.time show the same memory value?	(No rating)
	You may notice that the VMware Virtual Infrastructure Client memory graph doesn't match the memory values shown in up.time. This is because the default VMware graphs display a different metric than...
	Date Created: 12-31-1969 | Index:

	Java heap space Throwable: java.lang.OutOfMemoryError	(No rating)
	Example error message: 2010-07-09 16:42:41,654 ERROR (PerfERDC:137) - service Platform Performance Gatherer (192) on host DKLBMMDB1 (34) Error getting data from agent: Java heap space Throwable:...
	Date Created: 12-31-1969 | Index:

	How to manually trim performance data from the DataStore	(No rating)
	The following commands will dump all performance data up until a specified date and delete the corresponding records. # cd /mysql/bin # ./mysql -uuptime -puptime -P3308 --protocol=tcp uptime_v4...
	Date Created: 12-31-1969 | Index:

	Monitoring HTTP Services in a Load Balanced Cluster	(No rating)
	To monitor the web site available on your load balanced cluster we reccomend this approach. 1 - Install the up.time agent on each of your cluster nodes and monitor them with up.time. This will...
	Date Created: 12-31-1969 | Index:

	How do I create an Application?	(No rating)
	Applications are used in up.time to group together dispersed service monitors into a single status of up/down. To create an application follow these steps 1) Create all of the service monitors you...
	Date Created: 12-31-1969 | Index:

	How to configure Websphere 6.0 for monitoring (basics)	(No rating)
	- Login to Websphere Admin console - Click Applications->Install New Application - Choose "Remote File System", and enter either C:\Program...
	Date Created: 12-31-1969 | Index:

	How to add enable a non-root user for up.time in ESX4	(No rating)
	To add a non-root user to your ESX server for the purposes of up.time monitoring please follow these steps. NOTE: You may find that an ESX 3.x server monitored with up.time that has been upgraded...
	Date Created: 12-31-1969 | Index:

	What thresholds should I use for my monitors?	(No rating)
	up.time does not recommend default thresholds for service monitors because in most cases these thresholds are specific to your application or server configuration and your operational SLAs or...
	Date Created: 12-31-1969 | Index:

	What should I monitor on a vCenter server?	(No rating)
	In general the following approach is recommended for monitoring the health of your vCenter installations: - Install an agent on the vCenter server to monitor it’s overall performance and system...
	Date Created: 12-31-1969 | Index:

	What happens if I change the timezone on the monitoring station?	(No rating)
	Changing the time on the monitoring station will have the repercussions listed below. Changing the time on a target agent system will have no impact. If moving the clock forward: This will have no...
	Date Created: 12-31-1969 | Index:

	Monitors not changing status, stuck in one state	(No rating)
	There are a number of reasons this problem may occur. - The target element or monitor is set to not be monitored - The target monitor's time period doesn't include the current time - The...
	Date Created: 12-31-1969 | Index:

	phperror.log filled with "File does not exist" errors	(No rating)
	The default error logging level in is ALL messages. This can cause a number of messages to be registered in the phperror.log, causing it to grow to very large sizes. Some example messages are:...
	Date Created: 12-31-1969 | Index:

	ERROR: Thread pool backlog	(No rating)
	Example uptime.log entries: 2010-05-18 03:15:07,473 WARN (Launcher:117) - Thread pool backlog: Events in queue: 110 Available: 0 Busy:75 2010-05-18 03:15:07,474 WARN (Launcher:117) - Thread pool...
	Date Created: 12-31-1969 | Index:

	Manually Dump contents of your MySQL DataStore excluding performance	(No rating)
	Linux/Solaris: # cd /mysql/bin # ./mysqldump -uuptime -puptime -P3308 --protocol=tcp --ignore-table=uptime.erdc_decimal_data --ignore-table=uptime.erdc_int_data...
	Date Created: 12-31-1969 | Index:

	Monitoring WebSphere with up.time 4
	Using up.time 4, you can monitor the performance and health of J2EE/Java applications that are running on a WebSphere server
	Date Created: 12-20-2006 | Index: 108

	Linux Performance Metrics
	This article outlines the performance metrics that are collected by the up.time Linux agent.
	Date Created: 1-17-2007 | Index: 117

	Understanding the "Limited performance data available" Message from the Performance Monitor
	Date Created: 6-14-2006 | Index: 082

	AIX Performance Metrics
	This article outlines the performance metrics that are gathered by the up.time AIX agent.
	Date Created: 1-26-2007 | Index: 128

	Solaris Performance Metrics
	This article outlines the performance metrics that are gathered by the up.time Solaris agent.
	Date Created: 1-26-2007 | Index: 127

	Manually Dumping the Contents of a MySQL DataStore, Excluding Performance Data	(No rating)
	This article explains how to exclude performance data when you manually perform a dump of a MySQL DataStore
	Date Created: 6-26-2007 | Index: 198

	Enabling the IBM WebSphere service monitor
	Before you can monitor a WebSphere server with up.time, you must deploy the WebSphere performance servlet.
	Date Created: 10-2-2006 | Index: 096

	WebSphere is not collecting all statistics	(No rating)
	Date Created: 6-26-2007 | Index: 205

	Shrinking your MySQL DataStore
	At times it may be necessary to reduce the disk space that your MySQL DataStore consumes on your monitoring station. The process of reducing your DataStore size follows the general steps that are...
	Date Created: 7-31-2006 | Index: 088

	Microsoft IIS Performance Metrics
	This article outlines the performance metrics that up.time collects from an IIS server.
	Date Created: 1-26-2007 | Index: 133

	WebLogic Performance Metrics
	This article outlines the performance metrics that up.time 4 collects from a WebLogic server.
	Date Created: 1-30-2007 | Index: 136

	WebSphere Performance Metrics
	This article outlines the performance metrics that up.time 4 collects from a WebSphere Application Server.
	Date Created: 1-30-2007 | Index: 137

	How to monitor MySQL Databases with up.time
	Find out how to effectively monitor your production and lab MySQL servers and your database structure using up.time
	Date Created: 5-17-2007 | Index: 176

	Windows Performance Metrics
	This article outlines the performance metrics that the up.time Windows agent collects.
	Date Created: 1-18-2007 | Index: 118

	pSeries LPAR Performance Metrics
	This article outlines the metrics that the AIX agent collects from servers that have logical partitions (LPARs).
	Date Created: 1-26-2007 | Index: 134

	How to monitor Exchange with up.time
	Monitoring the performance of your Exchange infrastructure is critical to ensure that your users are receiving the best experience possible from your mail services. Find out how easy it is to...
	Date Created: 5-17-2007 | Index: 175

	Monitor Disk Mounting in Windows Active/Passive Cluster Nodes
	This article outlines how to monitor a Windows an active/passive node with up.time.
	Date Created: 5-11-2007 | Index: 173

	Microsoft Exchange Performance Metrics
	This article outlines the performance metrics that up.time collects from a Microsoft Exchange server.
	Date Created: 1-26-2007 | Index: 132

	Using up.time 3.0 Custom Scripts with up.time 4
	You can continue to use your up.time 3.0 custom monitor scripts with only a few small changes after you have upgraded to up.time 4.
	Date Created: 1-9-2007 | Index: 114

	Net-SNMP Metrics
	This article outline the metrics that up.time collects from a server that is running Net-SNMP.
	Date Created: 1-26-2007 | Index: 131

	How to monitor E-mail services (IMAP, POP, SMTP) with up.time
	Monitoring E-mail servers can be a complex project. In this How-To we review critical components and metrics that you should monitor to ensure your e-Mail Services are running optimally and...
	Date Created: 5-18-2007 | Index: 174

	Supported Agent Platforms
	The up.time agent is supported on the platforms listed in this article.
	Date Created: 9-23-2005 | Index: 003

	SQL Server Advanced Metrics
	This article outlines the performance metrics that the up.time 4 SQL Server Advanced Metrics monitor collects from an SQL Server database.
	Date Created: 1-23-2007 | Index: 122

	Improving up.time Oracle DataStore Performance
	Use these guidelines to improve the performance of up.time on your Oracle 10g database backend
	Date Created: 9-25-2006 | Index: 090

	IE Blocks an ActiveX Control During Graphing Even Though ActiveX Graphing Is Disabled
	A solution to prevent Internet Explorer from presenting ActiveX component security warnings when it should not be displaying them.
	Date Created: 7-14-2009 | Index: 375

	ESX Instance Workload Data
	This article outlines the metrics that up.time collects from the instances on ESX v2 and v3 systems.
	Date Created: 1-23-2007 | Index: 120

	What's new in up.time 4
	up.time 4 contains a number of new features and enhancements, which are outlined in this article
	Date Created: 10-16-2006 | Index: 097

	Moving the up.time Monitoring Station
	Date Created: 10-24-2005 | Index: 022

	Monitoring HTTP Services in a Load Balanced Cluster
	This article outlines an approach to monitoring HTTP services in a load balanced cluster
	Date Created: 5-1-2007 | Index: 167

	Integrating Scrutinizer with up.time
	Learn how to configure up.time to point to your Scrutinizer instance to enable click-through graphing, as well as an integrated Scrutinizer view from Global Scan.
	Date Created: 7-8-2010 | Index: 459

	Changing Global Scan Performance Thresholds
	Date Created: 3-28-2006 | Index: 063

	How to Configure Service Groups
	Date Created: 10-25-2005 | Index: 040

	IRIX Performance Metrics
	This article outlines the performance metrics that the up.time IRIX agent collects.
	Date Created: 1-26-2007 | Index: 129

	Oracle Advanced Metrics
	This article outlines the performance metrics that the up.time 4 Oracle Advanced Metrics monitor collects from an Oracle database.
	Date Created: 1-23-2007 | Index: 121

	Tru64 Performance Metrics
	This article outlines the performance metrics that the up.time Tru64 agent collects.
	Date Created: 1-26-2007 | Index: 130

	SQL Server DataStore - historical data purge script
	This script will purge old data from your SQL Server DataStore
	Date Created: 8-12-2010 | Index: 476

	The file phperror.log is filled with unneeded error messages	(No rating)
	This article explains how to change the Web server log level in up.time
	Date Created: 6-27-2007 | Index: 209

	Creating Custom Service Monitors with Retained Data Collection
	Date Created: 5-15-2006 | Index: 067

	Expanding up.time's Capabilities with Plug-in Monitors	(No rating)
	Plug-in monitors allow customers to broaden the scope of their monitoring with up.time. This article outlines all available plug-in monitors.
	Date Created: 9-18-2007 | Index: 218

	Backing up & Recovering up.time
	This article outlines five ways in which you can backup your up.time DataStore
	Date Created: 10-7-2006 | Index: 093

	Importing Archived Data into up.time 4
	Date Created: 6-9-2006 | Index: 076

	Working with Novell NRM Systems	(No rating)
	This article cxplains how to add a Novell NRM 6.5 system to up.time
	Date Created: 7-4-2007 | Index: 210

	Monitoring user workload
	up.time's user workload graph enables you to track increases in user workload on a server
	Date Created: 12-19-2006 | Index: 109

	MySQL Advanced Metrics
	This article outlines the metrics collected by up.time's MySQL Advanced monitor
	Date Created: 1-26-2007 | Index: 126

	Securing the Windows Agent with SSL
	You can secure the communications between the up.time monitoring station and the up.time Windows Agent on a server by enabling SSL encryption. Enabling SSL is a two-step process:
	Date Created: 6-16-2006 | Index: 084

	Creating Custom Service Monitors in up.time
	Date Created: 5-15-2006 | Index: 066

	Setting up a reporting instance
	If you are monitoring a large number of systems, you can transfer the reporting functions of up.time to a the monitoring station on another server. This creates an instance of up.time that only...
	Date Created: 10-3-2006 | Index: 092

	Supported Monitoring Station Platforms in up.time 4.x
	Full listing of the monitoring station supported platforms and database backends
	Date Created: 1-30-2006 | Index: 051

	Exporting and Importing Your DataStore
	This article explains the DataStore archiving and import utilities that were introduced in up.time 4 SP4.
	Date Created: 2-13-2007 | Index: 140

	Upgrading to up.time 5.0 from up.time 4.x
	Full instructions for the up.time version 4.x to 5.1 upgrade.
	Date Created: 5-26-2008 | Index: 232

	Regular Expression Syntax Used with up.time	(No rating)
	Date Created: 7-23-2007 | Index: 197

	What to do when your UNIX/Linux agent is not responding
	Date Created: 10-25-2005 | Index: 034

	Supported Monitoring Station Platforms in up.time 5.0
	a full listing of supported monitoring station OS and system requirements
	Date Created: 5-26-2008 | Index: 230

	up.time Configuration Parameters
	Editing the file uptime.conf enables you to change certain aspects of the behavior of up.time.
	Date Created: 10-24-2006 | Index: 098

	Operating System Matrix	(No rating)
	This article describes the standard metrics that up.time monitors, broken down by operating system.
	Date Created: 6-6-2007 | Index: 159

	Supported Monitoring Station Platforms in up.time 5.1	(No rating)
	a full listing of supported monitoring station OS and system requirements
	Date Created: 12-3-2008 | Index: 347

	Supported Monitoring Station Platforms in up.time 5.2	(No rating)
	A full listing of supported monitoring station OS and system requirements
	Date Created: 6-23-2009 | Index: 373

	Supported Monitoring Station Platforms in up.time 5.3	(No rating)
	A full listing of supported monitoring station OS and system requirements
	Date Created: 6-16-2010 | Index: 451

	Using SSL Communication with Linux-Based Agents
	Date Created: 10-4-2007 | Index: 221

	Running up.time on Oracle 10g
	Date Created: 1-16-2006 | Index: 053

	Novell NRM Statistics Captured by up.time	(No rating)
	This article details the statistics that up.time collects from a Novell NRM system
	Date Created: 6-26-2007 | Index: 188

	Creating Excel Reports that Use up.time Data	(No rating)
	This article explains how to access the up.time DataStore and use up.time data in Excel reports.
	Date Created: 10-30-2007 | Index: 222

	Creating Plug-in Service Monitors in up.time
	Date Created: 5-15-2006 | Index: 068