Search Results

	How do I group elements or servers together?	(No rating)
	Element groups allow you to create a hierarchy of elements in your enterprise. These groups can then be used to control user visibility and enhance your reports. A single element can only belong...
	Date Created: 12-31-1969 | Index:

	How do I monitor services running on a different IP than the agent is installed on?	(No rating)
	If you have a server with multiple IPs serving different applications you will find that up.time only allows you to create service monitors against the primary IP by default. To monitor services...
	Date Created: 12-31-1969 | Index:

	How do I change the default service monitors (PING or UPTIME)?	(No rating)
	Currently there is no way to change the default service monitors that are added to an element when it is added to up.time. Monitors can be mass-edited using direct ODBC commands after systems are...
	Date Created: 12-31-1969 | Index:

	Why am I still receiving alerts even when my host check is down?	(No rating)
	When a host check goes into a failure state (WARN,CRIT) the other service monitors on the target element will have their alerts/actions supressed and enter an UNKN state until the host check...
	Date Created: 12-31-1969 | Index:

	What is a service group?	(No rating)
	A service group is a collection of service monitors that are then applied as templates to one or more elements. This allows for easy management of standard monitors across hundreds of elements at...
	Date Created: 12-31-1969 | Index:

	When adding a system group on the EMS 'available elements' doesn't show all systems?	(No rating)
	System Groups on the EMS can only contain Applications or SLA elements as the LDC element groups are not replicated.
	Date Created: 12-31-1969 | Index:

	vm instance is consuming a license	(No rating)
	There are several reasons a VMware instance may consume a license. 1) VMware tools are not installed on the target VM. 2) The VM is not running on an ESX server that is also monitored by up.time...
	Date Created: 12-31-1969 | Index:

	How do I generate a report?	(No rating)
	Reports are useful when you need to pinpoint the source of a problem within you environment. With a report, you can visually analyze how individual critical resources - such as memory, CPU, and...
	Date Created: 12-31-1969 | Index:

	How do I report ESX farm capacity?	(No rating)
	To generate a VMware Workload report, follow the steps below: 1. Click on the Reports tab 2. Click on VMware Workload on the left menu 3. Select the Date/Time range that you want to report on 4....
	Date Created: 12-31-1969 | Index:

	Error: Unable to contact agent	(No rating)
	When adding a new element to up.time this error indicates that the monitoring station was unable to contact the target agent using the IP,Port & SSL information you have entered. Generally the...
	Date Created: 12-31-1969 | Index:

	Solaris agent not collecting performance data - /tmp/uptm_sar.lock in place	(No rating)
	Within the output from a "Poll Agent" (Under the Info tab for the target element) you may notice a section with this information: >>> sadc_cpu The lock file is currently residing in /tmp and the...
	Date Created: 12-31-1969 | Index:

	Changing a monitored host's IP address	(No rating)
	Versions of up.time after 4.3.x include the option of changing a monitored hosts IP address or hostname after the element has been added to up.time. To do this follow these steps: - Browse to the...
	Date Created: 12-31-1969 | Index:

	Changing your default up.time host check from PING to another monitor	(No rating)
	If for some reason the default PING monitor up.time enables as the host check for each monitored element is not ideal for your enterpirse you can change the host check to any other service monitor...
	Date Created: 12-31-1969 | Index:

	How do I create a service monitor?	(No rating)
	To create a service monitor and add it to one of your elements for active monitoring and outage alerting follow these steps. 1) Click Services 2) Click 'Add Service Instance' 3) In the pop-up,...
	Date Created: 12-31-1969 | Index:

	How do I generate a graph in up.time?	(No rating)
	Graphs are used to display the performance and availability statistics for the systems that you are monitoring in a graph. There are a few different locations to get to the graphing section. My...
	Date Created: 12-31-1969 | Index:

	How do I save or schedule a report?	(No rating)
	Reports are useful when you need to pinpoint the source of a problem within you environment. With a report, you can visually analyze how individual critical resources - such as memory, CPU, and...
	Date Created: 12-31-1969 | Index:

	Monitoring HTTP Services in a Load Balanced Cluster	(No rating)
	To monitor the web site available on your load balanced cluster we reccomend this approach. 1 - Install the up.time agent on each of your cluster nodes and monitor them with up.time. This will...
	Date Created: 12-31-1969 | Index:

	How do I create an Application?	(No rating)
	Applications are used in up.time to group together dispersed service monitors into a single status of up/down. To create an application follow these steps 1) Create all of the service monitors you...
	Date Created: 12-31-1969 | Index:

	How do I group users in up.time?	(No rating)
	Users can be grouped into one or more 'user groups' in up.time. These groupings define what elements an individual user can see in the up.time interface. To add user groups, do the following: 1....
	Date Created: 12-31-1969 | Index:

	Output: Error while pinging: Failed to create raw socket	(No rating)
	This error is commonly caused by permission problems on the icmp executable that up.time uses to verify the PING status for a monitored element. To resolve this issue review the information below...
	Date Created: 12-31-1969 | Index:

	Creating Topological Dependencies	(No rating)
	In large deployments, a single system or node can act as the gateway to other entities or entity groups. For example, up.time might need to go through a router - configured as a node in up.time -...
	Date Created: 12-31-1969 | Index:

	How do I add a net-SNMP enabled server to up.time?	(No rating)
	The net-SNMP element type is intended for servers that have a complete implementation of net-SNMP (www.net-snmp.org) installed on the target server. It generally does not work with network devices...
	Date Created: 12-31-1969 | Index:

	How do I add a server or device to up.time?	(No rating)
	To add systems or network devices, do the following: NOTE: If you are adding a system for full up.time monitoring the up.time agent must be installed on the target server before it is added to...
	Date Created: 12-31-1969 | Index: