Adding Systems to up.time
Overview
Requirements
There are very few requirements for monitoring a system via up.time. If you intend to gather performance statistics, up.time will need some method of accessing the statistics; either the via the up.time Agent or "Agentless" via Net-SNMP or NRM.
- up.time Agent - the up.time Agent software needs to be installed on the server that will be monitored
- Net-SNMP - up.time depends on specific OID's to gather the statistics. A list of the necessary OID's is available here
- NRM - to gather statistics from a Novell NetWare 6.5 system, NRM needs to be running
The up.time Agent packages can be downloaded from the Download page on the Client Care Portal.
Alternately, if you do not intend to gather performance statistics, you can add the system as a Node which only requires an available network connection that up.time can communicate with the system on. This a common method of monitoring network devices such as switches and routers
A full list of systems that up.time can monitor is available here.
Add System/Network Device
Below is a walkthrough of adding a system into up.time for monitoring.
- the first page you arrive at after logging into the web interface is "My Portal"
- from here, click on the "My Enterprise" tab
- click on the "Add System/Network Device" sub-tab
- Display name - a logical name for easy recognition in up.time
- Description - a longer message to identify this particular system in up.time
- Type - select the method of communicating with this system from this drop down box
- Host Name - either a hostname or IP address that will be used to contact the system
- Port - the port that up.time will use to gather info from this system
- Use SSL - if the system transmits the statistics using a secure tunnel, select this check box (this requires extra configuration on the agent system)
- Group - will place the system into the specified System Group for easy viewing in up.time
- Service Group - creates service monitors based on templates saved in a service group
- click the "Save" button to add the system into up.time
Auto-Discovery
Below is a walkthrough of using the Auto-Discovery feature to add systems into up.time. It will discover systems that have the up.time agent installed in the same subnet as the Monitoring Station as well systems available via SNMP.
- from the "My Portal" page, click on the "My Enterprise" tab
- click on the "Auto-Discovery" sub-tab
- Network Address - enter the broadcast address for the subnet that the monitoring station is on
- SNMP Community - enter the SNMP community string for the SNMP devices on the network
- Add Column - this column contains buttons to add the particular system/device into up.time. If the systems already exists in up.time, the button does not appear
- Icon Column - quickly identify the type of system/device that was discovered
- Agent Column - a check mark denotes systems that have the up.time agent installed on them
- Added Column - identifies which systems/devices that were discovered that already exist in up.time
- IP Column - the IP address of the system/device that was discovered
- Host Name Column - the host name that was returned during the discovery for the particular system/device
- Vendor Column - vendor of the network card based on MAC address
- SNMP Column - system info returned from an SNMP request
- choose a system/device to add to up.time and click the "Add" button
- Auto Discovery attempts to fill in the info for the system that will be added
- Make any necessary changes before clicking the "Save" button to add the system/device to up.time
- The last page just confirms that you have added a system/device to up.time
- Click "Close" to continue
Potential Problems
If you have firewalls in between the system that you have installed the Agent on and the Monitoring Station, it is possible that they are blocking port 9998. You need port 9998 open because that is what up.time communicates on.
