Installing up.time 4 SP3 on Windows
Steps
Download the Latest Release
The latest release of the up.time monitoring station is available for download from the up.time Client Care Portal located at http://support.uptimesoftware.com/. An email address with valid password is required to access certain portions of the up.time Client Care Portal, including the Downloads section. To access the login page, click on the "Please Login" button near the top of the page. To login to the site, you will be asked to enter the e-mail address and password that you provided when you initially registered for a demo license.
NOTE: If you are unable to login to the Client Care Portal, contact up.time Support at support@uptimesoftware.com and they will help you login.
Once you have logged in to the Client Care Portal, click on the "Downloads" link on the left side of the page to access the Downloads portion of the site. Here you will find the latest releases of the up.time software packages.
NOTE: The supported Windows platforms for the up.time 4 monitoring station are the 32bit editions of Windows XP Professional, Windows 2003 Server, and Windows 2003 Enterprise Server.
Extract and Install
Once the download of the .zip file is complete, extract the .exe file and execute it. This will begin the install process.
The first screen displays the license agreement; read through it and select the check box to agree to the license and then click on the "Next" button to proceed.
The next screen allows you to choose the location on the local machine where you would like to install up.time. The default entry is "\Program Files\uptime software\uptime4", but any other location will suffice as well.
Where the previous screen was to specify the directory for the program files for up.time, this window allows you to specify the directory where you want the collected data to be stored, essentially the database. This allows you to specify a directory or disk that has a larger amount of space to accomodate the database.
Now, you are on the configurations page. Here you will specify the name and port for the up.time web server, the SMTP server address and an e-mail address to send e-mails from up.time.
- Web Server Name - the name that will be typed in a brower address bar to access the up.time
- Web Server Port - the port number that the up.time web interface will be available on
- SMTP Server - the e-mail server where the alert e-mails will be sent through
- Email Address - that address that will appear in the "From:" field of the alert e-mails
NOTE: It is usually acceptable to use the default web server entries because the name is just the host name of the local system and port 9999 is a port number generally not used.
The final page before installing the files allows you to change the name of the Start group, if you would like.
The installer will now install files to the proper locations and when it is finished, you will be presented with this screen. With the check boxes selected up.time will display the README file and open up the up.time web interface in a browser.
Initial Login
The first time you access the up.time web interface, you will be prompted to specify a password and e-mail address for the admin user. By default, the admin user will have rights in up.time similar to the Administrator in a Windows environment or root in a UNIX environment.
NOTE: If, when you click the "Login" button, up.time just returns you to the Login screen, check to see if cookies are enabled in your browser.
You are now at the "My Portal" page of up.time. This is the first page you will see each time you login to the up.time web interface. It has quite a bit of useful information and should be a very handy landing spot for you.
You can now proceed to other tutorials to continue learning about how to use up.time or just dive in and start monitoring some systems.
