article Error adding Windows agent: ErdcConfiguration.setExternal

The up.time 5.3.1 Windows agent is only compatible with up.time monitoring station version 5.3.1 or later. Attempting to add this agent to an up.time monitoring station running an earlier version will report a Java stack trace error with the following first line:

* java.lang.NullPointerException at com.uptimesoftware.uptime.base.erdc.ErdcConfiguration.setExternal

The resolution to this issue is to either update the monitoring station to the current up.time release (recommended) or use an earlier Windows agent until the monitoring station upgrade can be completed.

Related Articles


Problems adding an Agent to up.time

RatingViews
article

By: uptime Support | Date Created: 6-15-2006 | Last Modified: 8-9-2011 | Index: 083

  7983

Adding up.time port exceptions to Windows firewall

RatingViews
article

By: uptime Support | Date Created: 10-25-2005 | Last Modified: 7-13-2011 | Index: 024

  6552

Installing / Uninstalling the up.time agent on AIX / HP-UX

RatingViews
article

This article explains how to install an agent on AIX and HP-UX systems.

By: uptime Support | Date Created: 10-25-2005 | Last Modified: 2-11-2013 | Index: 032

  12831

Installing the up.time agent on Windows

RatingViews
article

By: uptime Support | Date Created: 6-12-2006 | Last Modified: 7-25-2011 | Index: 079

  6439

Enabling Debugging in the Windows Agent

RatingViews
article

By: uptime Support | Date Created: 10-14-2005 | Last Modified: 7-6-2011 | Index: 010

  5289

User Comments



No comments have been posted.

Copyright © 2021 IDERA, Inc.   Legal   Privacy Statement