article Adding or Updating a License Key

If you do not have a current or valid up.time license key, contact your Account Executive or send an email to [email protected]. You will need the HostID for the monitoring station system to generate a permanent license key. The HostID is displayed in the License Information subpanel and should appear similar to the following:

001110bf101d

Note: You do not need a license key if you are evaluating up.time. The up.time trial includes a demo license that can run on any system and expires after a pre-determined amount of time.


In addition to your up.time license, the License Info sub-panel displays the number of individual licenses that are currently being used in your environment.

To install or update a license:

  1. Click Config on the tool bar.
  2. In the Tree panel, click License Info.
  3. If you currently have an up.time license, it is displayed in the License Information sub-panel.
  4. Paste the new or updated license in the License Key text box.
  5. Click Update.

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