Understanding the Status of Services

up.time service monitors can return the following status results:

• 0 - OK: the services are functioning properly.
• 1 - Warning: there is a potential problem with one or more of the services.
• 2 - Critical: there is a critical problem with one or more services.
• 3 - Unknown: this status is returned when:
  • The host is offline.
  • The host is in a scheduled maintenance or downtime period.
  • The monitoring station could not execute the service monitor.

Each status reflects the state of the service that has been assigned to the system that you are currently viewing. up.time uses these error codes to trigger an alert or action. If a service is in a warning or critical state, you can acknowledge an alert so that up.time does not generate further notifications.

The status of the services associated with a system or a group of systems is displayed in the GlobalScan panel, as shown below:

The figures in each GlobalScan panel column indicate the number of services for that particular system that are in each state. Click a number to view the System Status screen for a particular system.

Related Documentation Version of up.time affected Affected Platforms All All

Article Info Index: 213 Author: CSS Created: 9-6-2007 Updated: 6-28-2011 Views: 3641 Rating: Options Rate This Article Email This Article Print This Article Quick Links Related Articles User Comments

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