Service Monitoring

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Active Directory service monitor example

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Below is an example of the settings you can use for the Active Directory monitor within up.time: Host: Port: 389 Password: Base: OU=Toronto,OU=Employees,DC=domain,DC=com Bind: CN=John...

By: CSS | Date Created: 10-1-2009 | Last Modified: 10-31-2012 | Index: 376

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Can I add a system to a maintenance window that has already started?

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Yes, you can add or remove services and hosts from maintenance windows any time you like. The status of the service or host will change the next time the service monitors execute so you may see a...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-10-2011 | Index: 306

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Changing a monitored host's IP address

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Versions of up.time after 4.3.x include the option of changing a monitored hosts IP address or hostname after the element has been added to up.time. To do this follow these steps: - Browse to the...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 292

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Changing the default host check

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At times it may be required to change the default up.time host check from PING to UPTIME. Unfortunately there is no way to automatically make this update, up.time will always add the 2 default...

By: CSS | Date Created: 10-8-2009 | Last Modified: 8-13-2011 | Index: 396

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Changing the default service monitors (PING or UPTIME)

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Currently there is no way to change the default service monitors that are added to an element when it is added to up.time. Monitors can be mass-edited using direct ODBC commands after systems are...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-10-2011 | Index: 244

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Creating Maintenance Windows

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To create a maintenance window, follow the steps below: 1. Click on the Services tab 2. Click on Add Maintenance Profile on the left menu 3. Enter the name and definition of the time you want to...

By: CSS | Date Created: 1-30-2009 | Last Modified: 8-25-2011 | Index: 349

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Creating Topological Dependencies

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In large deployments, a single system or node can act as the gateway to other entities or entity groups. For example, up.time might need to go through a router - configured as a node in up.time -...

By: CSS | Date Created: 1-30-2009 | Last Modified: 8-25-2011 | Index: 354

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Does the DNS monitor support reverse lookups?

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No, the DNS service monitor does not support reverse lookup logic. To accomplish this use 2 DNS monitors, one to test the forward lookup and another to test the reverse lookup.

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-10-2011 | Index: 305

  2214

File System Capacity Monitor Examples

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Below are some common examples for use in the File System Capacity Service Monitor. 1 - Ignore a drive. Set one or more exclude patterns to the drive name Windows Example: "D:" Other: "/usr" 2 -...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 301

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How can I monitor email flow between two mail servers?

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This can be accomplished using the Email Delivery service monitor. This monitor tests sending of email through on server and receipt of mail on another server. To test flow between two servers,...

By: CSS | Date Created: 8-7-2010 | Last Modified: 8-10-2011 | Index: 471

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How do I add a detached monitor back into a service group?

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Currently monitors that are detached from a service group cannot rejoin the service group. To reapply the service group masters to the element in question, remove the element from the service...

By: CSS | Date Created: 10-10-2009 | Last Modified: 8-10-2011 | Index: 415

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How do I change a monitor's check or alerting frequency?

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To change monitor's timing settings follow these steps 1) Click 'Services' 2) Use the main pane search options to locate the monitor you want to edit 3) Click the Edit icon beside the monitor...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-25-2011 | Index: 343

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How do I change an element's monitoring rate?

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To speed up or slow down the monitoring rate for an element follow these steps. 1) Drill down to the element from 'My Enterprise' 2) Click the 'Info' subtab if you are not already on that page 3)...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 316

  2132

How do I change monitoring or time periods?

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up.time uses a natural language format for time and monitoring periods. For full information on the flexibility and options of the natural format please review the 'Time Period Definition' section...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-25-2011 | Index: 345

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How do I create an Application?

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Applications are used in up.time to group together dispersed service monitors into a single status of up/down. To create an application follow these steps 1) Create all of the service monitors you...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-25-2011 | Index: 344

  4176

How many exclusions can the File System Capacity Monitor use?

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No, the File System Capacity monitor is set to only allow 5 entries for exclusions or special cases. If you find that 5 is too limiting there are two options 1) Ensure you are using the * wildcard...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 300

  2194

How to Create and Configure Service Groups

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By: CSS | Date Created: 10-25-2005 | Last Modified: 7-26-2011 | Index: 040

  3633

How to set a service to only run once a day

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Let's assume we want to set a service to only run once a day, at 9:00pm every day. Create a monitoring period to cover 9 minutes near the desired time. example description for monitoring period:...

By: CSS | Date Created: 10-8-2009 | Last Modified: 8-10-2011 | Index: 395

  1638

Monitoring HTTP Services in a Load Balanced Cluster

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To monitor the web site available on your load balanced cluster we reccomend this approach. 1 - Install the up.time agent on each of your cluster nodes and monitor them with up.time. This will...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 295

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Monitoring Novell NRM Systems

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This article cxplains how to add a Novell NRM 6.5 system to up.time

By: CSS | Date Created: 7-4-2007 | Last Modified: 6-29-2011 | Index: 210

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Monitoring services running on a different IP address than the agent

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If you have a server with multiple IPs serving different applications you will find that up.time only allows you to create service monitors against the primary IP by default. To monitor services...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-10-2011 | Index: 252

  3104

Playing a custom sound during an alert

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up.time is not able to natively play a sound on the monitoring station or a target PC to indicate a service outage. Through a combination of custom scripts and the Script Alert option in an alert...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-10-2011 | Index: 303

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Understanding and Using Retained Data

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This article explains how to use data that is optionally retained by up.time service monitors.

By: CSS | Date Created: 7-19-2007 | Last Modified: 6-28-2011 | Index: 196

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Understanding the Status of Services

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This article explains the status of the services that are displayed in the GlobalScan panel

By: CSS | Date Created: 9-6-2007 | Last Modified: 6-28-2011 | Index: 213

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Using the agentcmd utility

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This article provides an overview of using the agentcmd utility.

By: CSS | Date Created: 5-3-2007 | Last Modified: 6-29-2011 | Index: 169

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Using the Test Service monitor feature

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To test your service monitor settings click the 'Test Service Instance' button in the top right hand portion of the 'view' service monitor page. This option is only available with up.time 4 with...

By: CSS | Date Created: 10-10-2009 | Last Modified: 8-10-2011 | Index: 412

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What is a service group?

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A service group is a collection of service monitors that are then applied as templates to one or more elements. This allows for easy management of standard monitors across hundreds of elements at...

By: CSS | Date Created: 12-31-1969 | Last Modified: 8-25-2011 | Index: 340

  2587

Windows Event Log Scanner operation

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The Windows Event Log Scanner works slightly differently from most other up.time monitors.  The principle difference is that it does not utilize a Recheck field. In up.time versions up to 5.4,...

By: CSS | Date Created: 9-7-2011 | Last Modified: 9-8-2011 | Index: 560

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