article Licensing and Support Renewal questions

For answers to the following common licensing and support renewal questions, please refer to the My uptime section on the uptime Support site (login required).

  • How do I get a new license key if I want to move my monitoring station to a new system or if my HOSTID changes?
  • How can I get a permanent license key to replace my temporary 60-day key?
  • How can I get more information on my license entitlement?
  • How can I get more information on my Support renewal?

Related Articles


Common Licensing Problems and Solutions

RatingViews
article

This article lists some common problems you may encounter with your up.time license and explains how to resolve the issues.

By: uptime Support | Date Created: 12-22-2006 | Last Modified: 6-12-2012 | Index: 110

  5166

Adding or Updating a License Key

RatingViews
article

This article explains how to add or update your up.time license

By: uptime Support | Date Created: 7-6-2007 | Last Modified: 12-10-2013 | Index: 212

  4649

up.time Version Support Status

RatingViews
article

By: uptime Support | Date Created: 11-24-2011 | Last Modified: 2-28-2014 | Index: 570

  3550

Does the DNS monitor support reverse lookups?

RatingViews
article

No, the DNS service monitor does not support reverse lookup logic. To accomplish this use 2 DNS monitors, one to test the forward lookup and another to test the reverse lookup.

By: uptime Support | Date Created: 12-31-1969 | Last Modified: 8-10-2011 | Index: 305

  2310

Monitored Application Platform Support

RatingViews
article

By: uptime Support | Date Created: 12-6-2011 | Last Modified: 8-7-2014 | Index: 571

  4412

User Comments



No comments have been posted.

Copyright © 2021 IDERA, Inc.   Legal   Privacy Statement