Enabling VMware ESX4 support in up.time 5.1

NOTE: This update applies to up.time 5.1 ONLY. If you are running up.time 5.2.x or later, the ability to monitor ESX4 is available by default and no additional configuration is required.

up.time now offers full support for VMware's latest virtualization line, vSphere and ESX4. To enable ESX4 support in up.time 5.1, a minor patch must be applied to the monitoring station platform. Pre-requisites and instructions to apply this patch are listed below.

Pre-requisites

Monitoring Station Version 5.1.x: To verify your up.time version, click the Support icon in the upper right area of the up.time web interface. Look for the Version field near the bottom of the page.

NOTE: Failure to upgrade to a 5.1.x base install before applying this patch may result in a corrupted up.time installation!

Installation

1. Contact uptime Support to request the patch.
2. Stop your up.time Data Collector service on the monitoring station:

   Windows:
   > net stop "up.time Data Collector"
   
   Linux & Solaris
   # /etc/init.d/uptime_core stop
   

3. Make a backup of uptime_dir/core/uptime.jar
4. Copy your downloaded patch over uptime_dir/core/uptime.jar
5. Start your up.time Data Collector service on the monitoring station:

   Windows:
   > net start "up.time Data Collector"
   
   Linux & Solaris:
   # /etc/init.d/uptime_core start
   

6. Wait a few moments and then access your up.time user interface to verify that it is accessible.
7. Patch installation is now complete and you can add and monitor ESX4 servers in the same way you are monitoring your older ESX servers. Please contact [email protected] for more information or if you encounter any difficulties.

FAQ

• Q: Do I need to upgrade my agents along with this patch? A: No agent updates are required.
• Q: Do I need to backup my monitoring station before applying this patch? A: A backup is always recommended but should not be required if you have updated to up.time 5.1 before applying the patch.
• Q: How long will this patch process take? A: Less than 15 minutes in a typical environment.