article 'up.time Data Collector is unavailable' error in web interface

If you have installed up.time for the first time, or changed the hostname of your Monitoring Station and receive an 'up.time Data Collector' message is unavailable in the Monitoring Station web interface. This is likely the result of a mismatch between the hostname up.time is trying to use to contact the Core/Data-collector and where the service is actually running.


This can be resolved by updating the uptime.conf with the correct hostname for your server:

  • Edit the uptime.conf file in the uptime installation directory.
  • Modify the httpContext and monitorHost fields to point to the correct hostname for your server.
  • Restart the up.time data collector: Starting and Stopping up.time

Related Articles


The up.time Data Collector is unavailable

RatingViews
article

By: uptime Support | Date Created: 6-9-2006 | Last Modified: 10-17-2013 | Index: 077

  6191

up.time Data Collector is unavailable - Virtual Appliance

RatingViews
article

----------------------------------------------------------------------------------------------------------up.time Data Collector is unavailablePlease contact your up.time administrator to have the...

By: uptime Support | Date Created: 6-24-2011 | Last Modified: 10-17-2013 | Index: 527

2136

Data collector won't start - "Not a trusted IP" error in uptime.l...

RatingViews
article

If your data collector service will not start due to an error in uptime.log similar to: xxx.xxx.xxx.xxx: is not a trusted ip xxx:xxx:000:xxx:xxx:0X0x:x000: is not a trusted ip It is usually due...

By: uptime Support | Date Created: 10-2-2009 | Last Modified: 8-10-2011 | Index: 382

  2295

LDAP: error code 12 - Unavailable Critical Extension

RatingViews
article

When using the LDAP monitor to monitor a Sun Directory Server (version 6.3), if all the fields are set (Base, bind, attribute), the following error occurs when testing: LDAP: error code 12 -...

By: uptime Support | Date Created: 10-14-2009 | Last Modified: 8-10-2011 | Index: 433

  11629

SAR error and SADC problems on AIX 5.3

RatingViews
article

By: uptime Support | Date Created: 9-23-2005 | Last Modified: 7-5-2011 | Index: 005

  7911

User Comments



No comments have been posted.

Copyright © 2021 IDERA, Inc.   Legal   Privacy Statement