article The up.time Data Collector is unavailable

Related Documentation Version of up.time Affected Affected Platforms
All All

The following warning message will appear in the up.time web interface when up.time detects that the Data Collector service is not running:

up.time Data Collector is unavailable.
Please contact your up.time administrator to have the Data Collector restarted.


When this occurs, try to restart the Data Collector service manually Starting and Stopping up.time

Wait until the service is started and then reload the browser window.

If the error message remains, click here to learn how to verify the hostname of your up.time server is correct..

If the issue still persists contact [email protected].

Related Articles


'up.time Data Collector is unavailable' error in web interface

RatingViews
article

If you have recently changed the hostname of your monitoring station and receive the message "Database Not Responding" in the monitoring station web interface, you must make the following...

By: uptime Support | Date Created: 10-1-2009 | Last Modified: 10-18-2013 | Index: 379

  3595

up.time Data Collector is unavailable - Virtual Appliance

RatingViews
article

----------------------------------------------------------------------------------------------------------up.time Data Collector is unavailablePlease contact your up.time administrator to have the...

By: uptime Support | Date Created: 6-24-2011 | Last Modified: 10-17-2013 | Index: 527

2241

Data collector won't start - "Not a trusted IP" error in uptime.l...

RatingViews
article

If your data collector service will not start due to an error in uptime.log similar to: xxx.xxx.xxx.xxx: is not a trusted ip xxx:xxx:000:xxx:xxx:0X0x:x000: is not a trusted ip It is usually due...

By: uptime Support | Date Created: 10-2-2009 | Last Modified: 8-10-2011 | Index: 382

  2423

LDAP: error code 12 - Unavailable Critical Extension

RatingViews
article

When using the LDAP monitor to monitor a Sun Directory Server (version 6.3), if all the fields are set (Base, bind, attribute), the following error occurs when testing: LDAP: error code 12 -...

By: uptime Support | Date Created: 10-14-2009 | Last Modified: 8-10-2011 | Index: 433

  11825

Importing Archived Data into up.time

RatingViews
article

By: uptime Support | Date Created: 6-9-2006 | Last Modified: 8-9-2011 | Index: 076

  4312

User Comments



No comments have been posted.

Copyright © 2021 IDERA, Inc.   Legal   Privacy Statement