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Articles In This Category

Apache access.log file size keeps growing

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For web servers that are very heavily loaded with many users making many requests, the "access.log" file will continue to grow in size until it is removed. Simply removing it while Apache is...

By: CSS | Date Created: 10-1-2009 | Last Modified: 5-4-2012 | Index: 377

  4180

How do I contact technical support to report a problem?

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Contacting support by Email: - Send email to [email protected] Contacting support by Phone: - +1.416.868.0152 (option 2)

By: CSS | Date Created: 2-3-2009 | Last Modified: 8-25-2011 | Index: 368

  2832

How do I register and login to the online User Community?

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1. Go to the uptime website (http://www.uptimesoftware.com or http://support.uptimesoftware.com) and click on the Community Forums tab at the top. 2. NOTE: If you have previously registered to...

By: CSS | Date Created: 2-3-2009 | Last Modified: 8-25-2011 | Index: 367

  3154

Telnet commands for email server authentication debugging

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Enter "telnet" Enter "set LOCAL_ECHO" Enter "open mail.YourDomain.com 25" (replace YourDomain.com with your domain) Enter "HELO" Enter "AUTH LOGIN" You now need to enter your email and then your...

By: CSS | Date Created: 10-10-2009 | Last Modified: 8-13-2011 | Index: 423

  2926

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