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I/O Exception Occurs When Performing a Ping Check

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When performing the default ping check for a host, up.time may display an error message similar to the following:

IO Exception: CreateProcess: C:/Program Files/uptime4/externalApps/win32/icmp.exe icmp.exe filter 1 error=2

To correct this error, take the following steps:

Open the uptime.conf file in a text editor.
Look for the following entry:
externalErdcScriptPath=<install_dir>/bin/

This is the path in which up.time searches for executables, specifically icmp.exe and lmhostid.exe. Note that <install_dir> is the directory in which up.time is installed.

If you installed up.time in the default location, on Windows this path is C:/Program Files/uptime software/uptime/support/bin/.
If the externalErdcScriptPath entry is not in the file, add it to uptime.conf.
Otherwise, ensure that the correct <install_dir> is specified.
Stop and restart the up.time Data Collector service.

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Index: 202
Author: CSS
Created: 6-26-2007
Updated: 6-28-2011
Views: 2728
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I/O Exception Occurs When Performing a Ping Check

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