You may encounter the following error when attempting to enter a license key:
java.lang.NumberFormatException: For input string This error indicates a problem with the format of the license.dat file and is usually caused by a missing line feed after a \ character. In the example below, the second and third lines of the license key have been merged. FEATURE systems uptime 5.0 permanent uncounted HOSTID=00096ba550be \ NOTICE="UD00477 5738-01" SN=23 TS_OK SIGN="02DA 1623 64E5 62E2 \ 21FE DD79 B2A5 B93A 1554 E6C3 0601 0C9B FB82 BA08 837B D156 \ 9D73 C6CA 1210 5ADD C9E8" To resolve the problem, reformat the license (as shown below) by inserting a line break after each \ character. FEATURE systems uptime 5.0 permanent uncounted HOSTID=00096ba550be \ NOTICE="UD00477 5738-01" SN=23 TS_OK SIGN="02DA 1623 64E5 62E2 \ 21FE DD79 B2A5 B93A 1554 E6C3 0601 0C9B FB82 BA08 837B D156 \ 9D73 C6CA 1210 5ADD C9E8" |
Common Licensing Problems and Solutions | Rating | Views | |
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This article lists some common problems you may encounter with your up.time license and explains how to resolve the issues. By: uptime Support | Date Created: 12-22-2006 | Last Modified: 6-12-2012 | Index: 110 |
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IOException: Not enough space (Java heap) | Rating | Views | |
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This article explains the IOException: Not enough space message and how to resolve it. By: uptime Support | Date Created: 1-12-2007 | Last Modified: 7-6-2011 | Index: 115 |
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I/O Exception Occurs When Performing a Ping Check | Rating | Views | |
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This article explains how to correct an I/O exception error that may occur when up.time runs a default ping check. By: uptime Support | Date Created: 6-26-2007 | Last Modified: 6-28-2011 | Index: 202 |
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Adding or Updating a License Key | Rating | Views | |
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This article explains how to add or update your up.time license By: uptime Support | Date Created: 7-6-2007 | Last Modified: 12-10-2013 | Index: 212 |
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Moving your license key | Rating | Views | |
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By: uptime Support | Date Created: 9-27-2005 | Last Modified: 5-5-2014 | Index: 008 |
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6101 |