"No recent performance data available. Is the system online?" - up.time Agent Windows elements|
This knowledge base article provides steps to troubleshoot and resolve "No recent performance data available. Is the system online?" messages for a Windows Agent element in the Global Scan tab. A similar article for WMI elements can be found here. This message indicates that the Platform Performance Gatherer (PPG), a background service monitor responsible for gathering performance metrics, such as CPU, memory, disk, is unable to properly collect metrics. The most common reason the PPG fails for Agent elements is corrupted or unavailable Windows performance counters. To verify if and which metrics the counters are failing for, run Poll Agent tool for Windows element.
The metrics where the counters are failing will likely contain an ERR string. To resolve try rebuilding the performance counters using the steps outlined in the Rebuilding Windows Performance Counters knowledge base article. |
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"No recent performance data available. Is the system online?" - W... | Rating | Views | |
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This knowledge base article provides steps to troubleshoot and resolve "No recent performance data available. Is the system online?" messages for WMI elements in the Global Scan tab. A... By: uptime Support | Date Created: 11-2-2013 | Last Modified: 11-5-2013 | Index: 606 |
 
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Limited Performance Data Available | Rating | Views | |
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By: uptime Support | Date Created: 6-15-2006 | Last Modified: 1-16-2013 | Index: 082 |
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Available Elements not showing all systems when adding EMS system... | Rating | Views | |
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System Groups on the EMS can only contain Applications or SLA elements as the LDC element groups are not replicated. By: uptime Support | Date Created: 8-18-2010 | Last Modified: 8-13-2011 | Index: 485 |
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Solaris agent not collecting performance data | Rating | Views | |
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Within the output from a "Poll Agent" (Under the Info tab for the target element) you may notice a section with this information: >>> sadc_cpu The lock file is currently residing in /tmp and the... By: uptime Support | Date Created: 8-5-2010 | Last Modified: 8-10-2011 | Index: 461 |
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Windows Performance Metrics | Rating | Views | |
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This article outlines the performance metrics that the up.time Windows agent collects. By: uptime Support | Date Created: 1-18-2007 | Last Modified: 7-6-2012 | Index: 118 |
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