The license key for your up.time monitoring station is bound to the HostID of the system on which the monitoring station is installed. An updated license key is required to move the monitoring station to a new platform. A new license key may also be required when updating the number of monitored elements or if significant hardware changes are made to the monitoring station system. There are two primary methods for moving your license key. Re-hosting using the uptime License Portal
Re-hosting using a manual written requestTo process a new license key, uptime software requires the HostID of the new monitoring station system, along with contact information for both the user requesting the license key change and the manager who authorized the transfer. Enter this information in the document attached to this article and fax or email the document to uptime. It takes approximately 24 to 48 hours to issue a new license key after receipt of request. If you want to migrate to the new monitoring station before you have received your new permanent key (and after you have submitted your change request), contact uptime Support to request a temporary key. |
Rehosting Request Form (Size: 97.1 KB - Downloads: 2715)
Moving or Migrating the up.time Monitoring Station | Rating | Views | |
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Common Licensing Problems and Solutions | Rating | Views | |
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How do I access my license key? | Rating | Views | |
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There are four different ways to access your license key. 1) If you have access to the up.time user interface 'Config' tab, click the tab and then the 'License Info' link. 2) If you have access... By: uptime Support | Date Created: 12-31-1969 | Last Modified: 8-31-2011 | Index: 318 |
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