Agent Issues

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Agent install file is corrupt after download

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From time to time you may encounter errors extracting the up.time agent installation package. To help resolve these issues please try the following - Download the agent package again - Ensure that...

By: CSS | Date Created: 12-31-1969 | Last Modified: 9-7-2011 | Index: 240

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Agent not responding after IP or hostname change

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up.time 4 may have difficulty communicating with agents that have had their IP or hostname changed. To debug this problem please follow these steps. 1 - Confirm that the up.time hostname of the...

By: CSS | Date Created: 12-31-1969 | Last Modified: 9-9-2011 | Index: 239

  2434

Can't add HMC managed server to up.time

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If you encounter this issue, run the following command on the HMC: lssyscfg -r sys –F name,type_model,serial_num,ipaddr If the Managed Server name contains spaces, rename it to remove all...

By: CSS | Date Created: 7-7-2011 | Last Modified: 11-20-2012 | Index: 531

  1174

Error: Unable to contact agent

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When adding a new element to up.time this error indicates that the monitoring station was unable to contact the target agent using the IP,Port & SSL information you have entered. Generally the...

By: CSS | Date Created: 8-4-2010 | Last Modified: 8-13-2011 | Index: 460

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Linux or UNIX agent is not responding

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By: CSS | Date Created: 10-25-2005 | Last Modified: 7-14-2011 | Index: 034

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Problems adding an Agent to up.time

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By: CSS | Date Created: 6-15-2006 | Last Modified: 8-9-2011 | Index: 083

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Tru64 agent does not ignore NFS file systems

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On some versions of the Tru64 agent NFS file systems were not igrnored by default. To resolve this issue please update your agent (available on support.uptimesoftware.com) or make the following...

By: CSS | Date Created: 10-10-2009 | Last Modified: 8-13-2011 | Index: 409

  1299

up.time agent daemon error: permission denied

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Symptoms - Agent not returning data, not able to be added to up.time - Log messages in /var/adm/messages or /var/log/messages Oct 30 10:48:07 hostname inetd[6402]: [ID 388736 daemon.error] execv...

By: CSS | Date Created: 12-31-1969 | Last Modified: 9-9-2011 | Index: 234

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