License Issues

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Common Licensing Problems and Solutions

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This article lists some common problems you may encounter with your up.time license and explains how to resolve the issues.

By: CSS | Date Created: 12-22-2006 | Last Modified: 6-12-2012 | Index: 110

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FLEXlm returns null value for HostID

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When retrieving the HostID for a monitoring station platform, the following message may be displayed:The FLEXlm Host ID of this machine is ""As FLEXlm depends on an adapter named eth0, it...

By: CSS | Date Created: 9-14-2011 | Last Modified: 9-14-2011 | Index: 562

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License Expired - Feature is locked to a different host

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This error indicates that the HOSTID that your current up.time license key contains does not match the HOSTID that is being produced by your monitoring station system. There are a few reasons your...

By: CSS | Date Created: 6-26-2009 | Last Modified: 5-5-2014 | Index: 374

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License expired or not generating up-to-date reports

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This solution addresses the following symptoms:Error messages on the License Info page:License Status: You are using an expired license.WARNING: Your up.time license has expired and you are no...

By: CSS | Date Created: 10-6-2011 | Last Modified: 10-7-2011 | Index: 568

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