article License expired or not generating up-to-date reports

This solution addresses the following symptoms:
  1. Error messages on the License Info page:
    • License Status: You are using an expired license.
    • WARNING: Your up.time license has expired and you are no longer generating up-to-date reports.
  2. Errors in the uptime.log file:

WARN (Launcher:74) - You don't have a valid license or you have insufficient licences for the configured number of entities

ERROR (FlexlmLicense:160) - licensing (systems): Feature Is Expired (-10,3041)

If you are confident that your license should be valid, verify that the date and time on the Monitoring Station are correct.  If the problem persists after confirming that the date and time are correct, contact [email protected] for further assistance.

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