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Custom Dashboard - using the URL gadget
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Within up.time 7.2 or later if looking to add things like the Global Scan or Resource Scan all into one Custom Dashboard you can add them individually using the URL gadget. The following URL's...
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Date Created: 10-25-2013 | Index: 605
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Working with the 'Generic SNMP' plug-in
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The 'Generic SNMP' Plug-in Monitor allows monitoring/testing of OID values against any elements within up.time (not just netSNMP or Network Devices).The following fields in the plug-in...
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Date Created: 10-17-2013 | Index: 604
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How to configure LDAP user authentication
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How the User Authentication Configuration page works. 1. Take LDAP Query, replace %s in the query with the name under LDAP Username2. Connect to LDAP using the distinguished name pointing to that...
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Date Created: 10-5-2013 | Index: 603
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How to Monitor DNS with up.time
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There a few approaches to take when monitoring DNS with up.time: monitoring the process count, connecting to the port to ensure availability, and log monitoring to track any errors.Process count-...
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Date Created: 10-4-2013 | Index: 602
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up.time Windows Installation Fails on MySQL
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This knowledge base article addresses the main reason the up.time Windows installer fails during the MySQL portion of the installation. Aside from an error during the installation, another...
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Date Created: 10-4-2013 | Index: 601
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Process Count Monitoring with Net-SNMP
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Processes metrics are not available by default via Net-SNMP; therefore the Net-SNMP collection method in up.time does not gather process metrics. With a few extra lines added to snmpd.conf and a...
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Date Created: 8-7-2013 | Index: 598
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Solaris Agent Timeout
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If a Solaris agent is not collecting data because it is timing out, increase the timeout from the default 30 seconds with the following steps:
1. Run:
inetadm -l /network/uptimeagent/tcp | fgrep...
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Date Created: 5-24-2013 | Index: 595
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SSL with Solaris agent
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How to use SSL with the Solaris agent:
Install Stunnel on Solaris.Install the agent on Solaris.Run the command to see the executed script: inetadm -l /network/uptimeagent/tcp | fgrep execRun the...
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Date Created: 5-10-2013 | Index: 593
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Failed to Get Configuration message from Linux Agent
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This knowledge base article provides a workaround for the most common cause of the Failed to get configuration from agent error with Linux agents, which occurs when there is unexpected or...
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Date Created: 3-7-2013 | Index: 591
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Troubleshooting Network Device Issues with snmpwalk
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This article explains how to use the snmpwalk command line tool (Linux) or the iReasoning MIB Browser (Windows) to explore which SNMP OIDs are provided from a specific network device. This output...
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Date Created: 9-12-2012 | Index: 588
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How to add Ignored VMs or ESX hosts
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The following steps explain how to add currently Ignored ESX hosts or VM guests back into up.time for regular monitoring. This process is commonly desired when systems have been Ignored,...
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Date Created: 9-11-2012 | Index: 587
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Unexpected error initializing OID tree
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If you try to run the SNMP Poller and see the following error after clicking add OID, check the apache error log:
Alert: Unexpected error initializing OID tree; check logs
If you see a message...
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Date Created: 8-13-2012 | Index: 584
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https and Web Application Transaction (WAT) Monitor
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Web Browsers are continuously being updated to improve security. Some recent patches have changed how browsers handle the SSL Certificates required for https encryption. This change...
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Date Created: 8-8-2012 | Index: 582
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How to Graph Retained Metrics for HTTP Monitor
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This article explains how to display retained metrics for the HTTP monitor's Text to look for field.
The HTTP monitor can be configured to retain the results of the Text to Look for...
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Date Created: 7-27-2012 | Index: 581
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Unable to fully load vendor-supplied MIBs into up.time 7
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How to resolve MIB dependencies (load order) with custom MIBs.
The following symptoms in the up.time MIBBrowser are signs that there is an issue with the order that custom MIBs are being loaded...
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Date Created: 7-19-2012 | Index: 580
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vCenter 5 Compatibility with up.time
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vCenter 5 Compatibility with up.time
VMware has released update 1 for vCenter 5 that addresses some vCenter instability issues and improves up.time monitoring consistency. The official name for...
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Date Created: 7-12-2012 | Index: 579
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up.time 7 SNMP Monitoring Quick Start Guide
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up.time 7 SNMP Monitoring Quick Start Guide
This KB article provides a quick introduction to setting up your SNMP Network Devices in up.time 7 as well as how to resolve common set up issues....
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Date Created: 7-12-2012 | Index: 578
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Troubleshooting WMI with WMIDIAG
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The WMIDIAG tool runs a diagnostic test against a system's WMI configuration and working status, reports any errors, and explains the configuration settings.After running the tool, review the...
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Date Created: 2-11-2012 | Index: 576
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How does the Archiving Policy work?
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On the first day of each month, the archive process will remove all performance metrics from the up.time DataStore that are older than the specified number of months in the Archive Policy.
For...
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Date Created: 2-7-2012 | Index: 575
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Agent does not start in daemon mode on SLES
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Review this solution if you run the up.time Linux agent in Daemon mode on a SUSE platform, followed the instructions below to add the 2 links and observe that the up.time agent does not start up...
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Date Created: 1-17-2012 | Index: 574
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WMI User Permissions
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If there are security concerns related to the privileges granted to the up.time application, a user account with simple read-access to the performance counters should be sufficient to enable WMI...
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Date Created: 1-13-2012 | Index: 573
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License expired or not generating up-to-date reports
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This solution addresses the following symptoms:Error messages on the License Info page:License Status: You are using an expired license.WARNING: Your up.time license has expired and you are no...
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Date Created: 10-6-2011 | Index: 568
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Graphs not displayed in Firefox running on Linux desktop
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If you experience this issue, confirm that the IcedTea Java web browser plug-in is installed. If not installed, follow these steps: # yum install icedtea-web.x86_64# /usr/sbin/alternatives...
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Date Created: 9-29-2011 | Index: 567
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Active Directory / LDAP Authentication Troubleshooting
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This solution may apply to AD or LDAP authentication failures when using the fully qualified domain name (FQDN) to configure up.time authentication methods. The FQDN may be required but this...
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Date Created: 9-28-2011 | Index: 566
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Adding VIO LPARs to up.time
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If a VIO server is contained as an LPAR on a pSeries chassis already added to up.time, the VIO LPAR should be added in the same way as any other LPAR. This is accomplished via the Logical...
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Date Created: 9-28-2011 | Index: 565
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FLEXlm returns null value for HostID
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When retrieving the HostID for a monitoring station platform, the following message may be displayed:The FLEXlm Host ID of this machine is ""As FLEXlm depends on an adapter named eth0, it...
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Date Created: 9-14-2011 | Index: 562
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Windows Event Log Scanner operation
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The Windows Event Log Scanner works slightly differently from most other up.time monitors. The principle difference is that it does not utilize a Recheck field. In up.time versions up to 5.4,...
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Date Created: 9-7-2011 | Index: 560
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Negative Values Displayed in Graphs
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If a negative value is displayed in a graph, and data returned from polled systems do not return negative values, this symptom may be caused by a counter reaching the top of the 32-bit integer...
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Date Created: 9-6-2011 | Index: 559
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